Vicki joined the company in March 2012 as UCR Manager, working on customer retention and building positive contacts with clients to ensure a high quality service from the agency.
Vicki has vast experience in handling and managing client accounts, working for companies such as JBC Site Security and BT. During her time at these companies she was involved in dealing with complaints, customer service, billing, and cross/up selling.
A Cheshire resident, Vicki is married with 2 teenage daughters, has a pet family dog and a special love for Jaffa cakes. She is also fully accredited in coaching.